THE COMPANY

A1 Care is a project developed by Work Experience Ltd, a family business and a dedicated humans resources company specialized in providing bespoke personnel solutions for clients along the United States and European countries.
We are operating our own online Recruitment Data Base, consisting of almost 200.000 candidates from different sectors, covering medical, hospitality, industry, transportation and engineering field.
With a dedicated team of 22 professional recruiters, operating 3 offices in Eastern Europe and our headquarters in Poole, UK, for over 18 years we provide staffing solutions at all career levels, from the top-ranking to entry-level as per our client's requirements.
A1 Care was created to continue our journey to excellence, work even closer with our candidates and end-users to make a difference in their lives: shaping talents willing the embrace care industry and providing a high end, person-centred care service to people who want to remain independent at home.

TOP MANAGEMENT TEAM

Lorraine Maher

Operations Manager, Direct Line 📞 01202 122022

I have recently joined A1 Care as the Operations Manager, I have worked in the Health and social care sector for the past 23 years and bring with me a wealth of experience and knowledge on home care.

I have also spent the last 15 years as a care manager and trainer, where I have been recognized for delivering home care to a high standard and outstanding quality compliance.

In 2016/2017 I was nominated for and won the ‘’Great British Care Awards’’ for registered care manager of the year.

I am an accredited Gold Standards Framework professional trainer, which supports the provision of palliative care in a person-centered, caring, and dignified manner.

I bring this dedication and passion to my role and is keen to ensure that our Care Professional teams enhance their skills in palliative care as well as in other fast-changing multi-disciplinaries care activities in the care sector.

In 2019 I achieved my CMI level 7 master’s degree in leadership and business management, as well as gained the health and social QCF assessor award.
I am very dedicated and passionate about developing my skills and have recently started the CIPD level 7 diploma.

Paul Moran

Regional Registered Manager, Direct Line 📞 01202 112935

I have over 22 years of experience in the care industry. I worked my way up through the ranks and have been in a managerial position for 17 years. I set up and ran my own day center for those with learning disabilities and have been a consultant for a number of care agencies/care homes and private clients. I have helped ensure care agencies are CQC compliant and that members of the community are receiving the care and support they need.

During my years in the care industry, I also became a qualified trainer and have also contributed to the training material utilized by CPD recognized training bodies.

Since joining A1 Care I have worked closely alongside the Company Director to develop A1 Care from a small family business to a now well-established care provider in Bournemouth, Poole, and Christchurch. We are now embarking on the exciting project of franchising the business and further developing our brand. We are also exploring expanding our provision to supported living.

Csaba Gyarfas

Deputy Manager, Direct Line 📞 01202 112934

Through my work experience, I’ve had proven to be mature and reliable, with minimal flaws and who inspires the people around, with a strong focus and degree in management and economy.

I accumulated professional work experience working alongside other managers to plan and direct the work of the organization, in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments. Handled and established accounts to gain familiarity.

Participated with the management board in interviewing, hiring, and training employees. Use company reports to analyze sales, gross profit, and inventory. Worked with and through management to develop and implement actions that protect company assets and profitability.

I productively and efficiently plan my priorities and strategically waste no time. I maintain positive relationships between all staff and customers in both high & low-volume, fast & slow-paced operations. I joined the A1 Care team due to a change of circumstances happening worldwide during the pandemic, affecting my professional development, I understood straight away that I will need to start and readapt to a new industry.

I started my employment as a care support worker, from the beginning of my employment I realized that having my vast experience in a different industry is not going to pause or affect my development and progress as a professional or individual, on contrary this industry will give me the opportunity to use or transfer all my skills that accumulated over the years, providing me a much better work-life balance. My mature and reliable approach from the beginning of my employment as a care support worker, lead me to CARE and liaise, communicate really efficiently and accurately between the management board, service users, and my care support worker colleagues. After 3 months’ probationary period, spent on the front line and leading by example, I’ve had been invited into an interview by the management board, and have had offered the Finance Administrator position.
The position which I’ve had proudly accepted and felt comfortable with. Possessing a combined analytical and intuitive approach to strategy development and implementation, I was overseeing the financial activities of the business, administrative and clerical tasks, being responsible for the accounts of the organization, also perform budget and payroll dealing, inventory management, invoicing, and customer service.

After a period of six months as a finance administrator, I slowly started to implement my well-developed abilities to identify, analyze and mitigate risks, map out decision-making processes and deliver solutions to the management board.

All of these excellent track records of leadership, interpersonal skills, and effective team management based on trust, integrity, and transparency, leads me to my most recent promotion, as A1 Care | Deputy Manager.

Erlend Wiggen

Care Manager, Direct Line 📞 01929 209820

Erlend comes from a health care family, with the family business being one of Norway’s most successful health care agencies in over 10 years. He grew up in a family providing quality health care in a high-standard health care country. Erlend is a retired Air Force Officer moving to the UK to be a part of the A1 Care family. He graduated as valedictorian from the Royal Norwegian Air Force Academy and is rewarded for both leadership and operational skills throughout his military career. This fall, Erlend is finishing his MBA in Strategy and Economy, with the master thesis focusing on health care board control under crisis.

Apart from being a successful military leader with health care experience, Erlend is also a funny, caring, and energetic individual. He is also athletic, with an actual silver medal in obstacle course from the 2015 Military Olympics in South Korea. Recently he has taken up golf and welcomes you to beat him on the golf course. Erlend is a quick learner, loving father, and great leader that always is up for a challenge.

BOURNEMOUTH

Lorraine Maher

Operations Manager, Direct Line 📞 01202 122022

I have recently joined A1 Care as the Operations Manager, I have worked in the Health and social care sector for the past 23 years and bring with me a wealth of experience and knowledge on home care.

I have also spent the last 15 years as a care manager and trainer, where I have been recognized for delivering home care to a high standard and outstanding quality compliance.

In 2016/2017 I was nominated for and won the ‘’Great British Care Awards’’ for registered care manager of the year.

I am an accredited Gold Standards Framework professional trainer, which supports the provision of palliative care in a person-centered, caring, and dignified manner.

I bring this dedication and passion to my role and is keen to ensure that our Care Professional teams enhance their skills in palliative care as well as in other fast-changing multi-disciplinaries care activities in the care sector.

In 2019 I achieved my CMI level 7 master’s degree in leadership and business management, as well as gained the health and social QCF assessor award.
I am very dedicated and passionate about developing my skills and have recently started the CIPD level 7 diploma.

Paul Moran

Regional Registered Manager, Direct Line 📞 01202 112935

I have over 22 years of experience in the care industry. I worked my way up through the ranks and have been in a managerial position for 17 years. I set up and ran my own day center for those with learning disabilities and have been a consultant for a number of care agencies/care homes and private clients. I have helped ensure care agencies are CQC compliant and that members of the community are receiving the care and support they need.

During my years in the care industry, I also became a qualified trainer and have also contributed to the training material utilized by CPD recognized training bodies.

Since joining A1 Care I have worked closely alongside the Company Director to develop A1 Care from a small family business to a now well-established care provider in Bournemouth, Poole, and Christchurch. We are now embarking on the exciting project of franchising the business and further developing our brand. We are also exploring expanding our provision to supported living.

Csaba Gyarfas

Deputy Manager, Direct Line 📞 01202 112934

Through my work experience, I’ve had proven to be mature and reliable, with minimal flaws and who inspires the people around, with a strong focus and degree in management and economy.

I accumulated professional work experience working alongside other managers to plan and direct the work of the organization, in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments. Handled and established accounts to gain familiarity.

Participated with the management board in interviewing, hiring, and training employees. Use company reports to analyze sales, gross profit, and inventory. Worked with and through management to develop and implement actions that protect company assets and profitability.

I productively and efficiently plan my priorities and strategically waste no time. I maintain positive relationships between all staff and customers in both high & low-volume, fast & slow-paced operations. I joined the A1 Care team due to a change of circumstances happening worldwide during the pandemic, affecting my professional development, I understood straight away that I will need to start and readapt to a new industry.

I started my employment as a care support worker, from the beginning of my employment I realized that having my vast experience in a different industry is not going to pause or affect my development and progress as a professional or individual, on contrary this industry will give me the opportunity to use or transfer all my skills that accumulated over the years, providing me a much better work-life balance. My mature and reliable approach from the beginning of my employment as a care support worker, lead me to CARE and liaise, communicate really efficiently and accurately between the management board, service users, and my care support worker colleagues. After 3 months’ probationary period, spent on the front line and leading by example, I’ve had been invited into an interview by the management board, and have had offered the Finance Administrator position.
The position which I’ve had proudly accepted and felt comfortable with. Possessing a combined analytical and intuitive approach to strategy development and implementation, I was overseeing the financial activities of the business, administrative and clerical tasks, being responsible for the accounts of the organization, also perform budget and payroll dealing, inventory management, invoicing, and customer service.

After a period of six months as a finance administrator, I slowly started to implement my well-developed abilities to identify, analyze and mitigate risks, map out decision-making processes and deliver solutions to the management board.

All of these excellent track records of leadership, interpersonal skills, and effective team management based on trust, integrity, and transparency, leads me to my most recent promotion, as A1 Care | Deputy Manager.

Veronica De Crescenzo

Welfare Manager, Direct Line 📞 01202 119792

I moved over to England from Italy. I started off my career in the catering industry to help improve my English which helped me immensely.

I then felt confident to further develop my skills and branch out into the care industry. I became a care support worker over 16 years ago which I thoroughly enjoyed. Whilst in this post I completed my NVQ level 3.

I went on the change companies and was employed as a senior carer. I completed my team leader NVQ and care certificate assessors’ award. I was responsible for completing reviews, spot checks, and assessing new carers’ care certificates, including observations. Also addressing and issues with the client care plans.

It was within this role I developed my managerial skills and established a natural talent. I assisted with the development of an effective induction program which helped ensure the professional development of each employee. I worked closely with social workers, occupational therapists, council brokerage teams, and other health care professionals. I had a proven ability to monitor and review care packages.

When I joined A1 Care I was employed as a Care Certificate Assessor and supervisor, my role was gradually developed to my skills and I am now the Welfare Manager. I am incredibly happy in this role as it gives me a happy balance of managing the carers and being in regular contact with our clients.

Roxana Raducan

HR Officer, Direct Line 📞 01202 798868

After completing my degree in Business and Management at Bournemouth University, I knew exactly which direction I would like to take my career. Having strong communication skills, being both people and business orientated I have decided that Human Resources is the right pathway for me.

My journey started at the BU School of Health and Social Care as a Student Support Admin and Citizen Advice Bureau as part of my work placement whilst studying for my Level 3 Business Administration. Whilst studying for my degree, I worked for the NHS in various roles in Administration and Human Resources, where I have embraced the culture of the organization. Whilst working across the three Trusts I have been awarded CPD certificates such as Specialist Services Symposium in Cancer Department, Customer Care, Quality Improvement, Personal Resilience, Conflict Resolution, and School for Change Agents. Recently, I have been awarded the Edward Jenner Programme - Leadership and Management and Talent Management Certificate as part of the NHS Leadership Academy.

Recently I joined A1 Care as an HR Officer driven by the opportunities the company has to offer. Thanks to A1Care I will be able to utilize all my skills and knowledge gained over the years whilst studying and working in the public sector and further developing my career in Human Resources as currently, I am studying for my CIPD Level 7 in HR Management.

I believe that A1 Care is a fast-growing company and I am happy to contribute to its growth alongside an amazing, well-established team.

WAREHAM

Erlend Wiggen

Care Manager, Direct Line 📞 01929 209820

Erlend comes from a health care family, with the family business being one of Norway’s most successful health care agencies in over 10 years. He grew up in a family providing quality health care in a high-standard health care country. Erlend is a retired Air Force Officer moving to the UK to be a part of the A1 Care family. He graduated as valedictorian from the Royal Norwegian Air Force Academy and is rewarded for both leadership and operational skills throughout his military career. This fall, Erlend is finishing his MBA in Strategy and Economy, with the master thesis focusing on health care board control under crisis.

Apart from being a successful military leader with health care experience, Erlend is also a funny, caring, and energetic individual. He is also athletic, with an actual silver medal in obstacle course from the 2015 Military Olympics in South Korea. Recently he has taken up golf and welcomes you to beat him on the golf course. Erlend is a quick learner, loving father, and great leader that always is up for a challenge.

Kine Wiggen

HR Manager, Direct Line 📞 01929 209838

Kine was the first female to graduate from the Royal Norwegian Air Force NCO school as valedictorian. She has two bachelor’s, one in leadership from the Royal Norwegian Air Force Academy and one in psychology from the renowned NTNU. She has been in the Royal Norwegian Air Force for 7 years working as an HR personnel officer.

Kine was eager to change her line of work, being able to make a difference in people’s lives through the care industry. Now she is finishing her MBA in HR with her master thesis focusing on health carer’s job satisfaction and turnover during the Covid-19 pandemic.

Kine is a caring and empathic individual. A great leader and a loving mother. She is both determined and productive in her work and is not to be underestimated. Kine has climbed Kilimanjaro, skied the 55-mile-long Vasaloppet, and competed in Ironman triathlons. She is not afraid of a challenge, be it in business or life in general.

Connie Hartley

Welfare Manager, Direct Line 📞 01929 209822

I began my career in the care sector 7 years ago, as a health care assistant for a nursing home specializing in dementia and residential care. I transferred the knowledge and experience I had gained to another nursing home that specialized in high advanced dementia alongside other complex mental health needs.

It was within this establishment my knowledge and understanding of dementia and mental health excelled. I met some amazing clients and thoroughly enjoyed contributing to their everyday living. Within a year, I had completed my level NVQ level 3 in health and social care. I was promoted to a senior care worker and remained in this role for over 5 years.

I wanted to pursue my career further but remain in the care sector so I joined A1 Care as a Welfare Manager. This new role really allows me to help our service users out in the community. A1 Care has made me feel secure and the company fully supports my carer progression and I am now enrolled to complete my NVQ level 5. The company also supports flexible working hours to meet the needs of our service users which also allows me to meet the needs of my family.

Sorina Puscas

HR and Recruitment Officer, Direct Line 📞 01929 209839

My journey in care started in 2015, after 2 years of attending nursing school in Romania and completing a degree in Social Psychology of Children. I worked in residential care and then relocated from London to Dorset. After a very nervous start in domiciliary care, I went on to take to it like a duck to water. After 2 weeks I knew the care industry was the perfect fit. Being a carer allows me to share my kindness and gives me the opportunity to meet new people, learn about different health conditions and enjoy hearing people’s life stories.

Within the company I worked for, I was offered a position in the Rapid Response department, and within a couple of months, I was offered the role of Coordinator. As much as I enjoyed developing my knowledge it soon became apparent to me this was not the right environment for my skill set.

I went on to work closely with people with learning disabilities which opened my eyes to the full extent of the care industry. It was a highly emotional job at times but one a learned a great deal from.

I worked a season at a children’s holiday park where I was soon promoted to team leader which meant I also became involved with the financial part of the business.

I then worked as agency staff to broaden my experiences; I worked in the domiciliary sector, care home, and as an HCA in the hospitals.

The opportunity to work with A1 Care came at just the right time for me. It soon became apparent this agency would provide me with the right environment and tools to develop in my career in the way I wanted. The management team supports me at each step and there is trust shared by all parties. It was identified my skills were best suited in and I am pleased to have found a job that I love.

OUR CLIENTS

You can expect a Person-Centred approach to your care and support needs. We will provide an informal meeting to discuss and assess your needs and desired outcomes with professional, experienced assessors.
At this meeting, we will explain our quality assurance procedures to also ensure you are aware of what to expect from our service at ALL TIMES.

LOCATIONS

Our main office is located in Bournemouth, BH8 8TW, covering the whole BCP area. With our Wareham branch, we are pleased to be able to serve the Purbeck area and the surroundings. We have a dedicated Live-in Care division, covering Dorset and Hampshire area. Contact us today for a free assessment.

WE WELCOME ANY QUESTIONS

Contact us by email or phone us

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