Registered Manager, Direct Line 📞 01202 112935
Our service is run by a Registered Manager with over 20 years experience in the care industry who worked his way up the ranks. He has been in a managerial position for 15 years and ran his own day centre for those with learning disabilities and been a consultant for a number of care agencies/care homes and private clients.
The Registered Manager is also a qualified Trainer who is supported by our dedicated and experienced office team: Quality Assurance Manager, Welfare Manager, Assistant Manager, Care Coordinator and a passionate team of motivated Carers who we ensure feel valued and appreciated.
Deputy Manager, Direct Line 📞 01202 112936
I’ve Joined Al Care as Head of Operations Nursing Services and I’m pleased to bring to the organisation over 27 years of experience in Private Healthcare, Project Management, Education and Development. I have a history of working with organisations such as MSOFT UK leading Electronic Blood Tracking System as project clinical lead trainer delivering training on Sample360 Advanced technology to a private Hospital enterprise and also work in partnership with Bournemouth University inspired student Nurses placement and mentoring and mentorship training in the private sector.
My experience has given me the advantage of understanding our complex healthcare system and its needs. The uniqueness of individual services users and the benefits of providing time critical care. My mission is to utilise the extensive hands-on operational knowledge and the expertise to optimize the organisation goals in delivering exceptional standard of customer service to every customer patient safety, clinical accountability and quality expert Nursing Services.
In addition to my professional responsibilities I’m one of the up and coming influential women in Rotary community. I’ve recently held the position as president of her local Rotary Club and I’m currently a Trustee of a group schools Ambition Academy Trust. I believe that being involved in the community making a difference is great privilege but equally a responsibility.
My ambition is to support the NHS and Social Care sector by providing high quality service at the critical time when they need us most.
Quality Assurance Manager
After completing my degree in Psychology I was unsure which direction I wished to take my career. I went full time in my weekend job at a shoe shop where I became a manager. I was offered my own store but I politely declined as I knew retail was not where my passion lay. After studying autism closely in university I applied for a job at special needs residential school for boys with autism.
I went onto stay at this school for 13 wonderful years. After two years I became a manger of my own home and then that quickly changed to 2 homes as my manager felt I was more than capable despite my initial doubts.
A very important time in my life was spent in this job. I had the pleasure to work with some truly fantastic children who I have seen grow into successful young men. I made lifelong friends but most importantly, after many years of my manager telling me, I realised I had learned the skills to be a good manager so much so I was appointed the role of training new managers that joined our team.
As much as I loved this job, after meeting my now husband and having a baby it became apparent I could no longer give my full commitment to the school due to the long hours and 2 hour commute. I knew I would not be happy if I could not give 100% so I made the difficult decision not to return after my maternity leave.
I joined the A1 care team with the Residential Manager as his PA on a part time basis and went on to be appointed as the Quality Assurance Manager due to my eye for detail and knowledge of employment policies and procedures. Thanks to A1 Care and the Director’s flexibility I am able to utilise my managerial skills and spend quality time with my young son which I will be forever grateful for.
Welfare Manager, Direct Line 📞 01202 112932
I moved over to England from Italy. I started off my career the catering industry to help improve my English which helped me immensely
I then felt confident to further develop my skills and branch out in to the care industry. I became a care support worker over 15 years ago which I thoroughly enjoyed. Whilst in this post I completed my NVQ level 3.
I went on the change companies and was employed as a senior carer. I completed my team leader NVQ and care certificate assessors’ award. I was responsible for completing reviews, spot checks and assessing new carers care certificates, including observations. Also addressing and issues with the clients care plans.
It was within this role I developed my managerial skills and established a natural talent. I assisted with the development of an effective induction program which helped ensure the professional development of each employee. I worked closely with social workers, occupational therapists, council brokerage teams and other health care professionals. I had a proven ability to monitor and review care packages.
When I joined A1 Care I was employed as a Care Certificate Assessor and supervisor, my role was gradually developed to my skills and I am now the Welfare Manager. I am incredibly happy in this role as it gives me a happy balance of managing the carers and being in regular contact with our clients.
HR Manager, Direct Line 📞 01202 112933
My journey in care started in 2015, after 2 years attending nursing school in Romania and completing a degree in Social Psychology of Children. I worked in residential care and then relocated from London to Dorset. After a very nervous start in domiciliary care I went on to take to it like a duck to water. After 2 weeks I knew the care industry was the perfect fit. Being a carer allows me to share my kindness and gives me the opportunity to meet new people, learn about different health conditions and enjoy hearing people’s life stories.
Within the company I worked I was offered a position in the Rapid Response department and within a couple of months I was offered the role of Coordinator. As much as I enjoyed developing my knowledge it soon became apparent to me this was not the right environment for my skill set.
I went on to work closely with people with learning disabilities which opened my eyes to full extent of the care industry. It was a highly emotional job at times but one a learnt a great deal from.
I worked a season at a children’s holiday park where I was soon promoted to team leader which meant I also became involved with the financial part of the business.
I then worked as an agency staff to broaden my experiences; I worked in the domiciliary sector, care home and as an HCA in the hospitals.
The opportunity to work with A1 Care came at just the right time for me. It soon became apparent this agency would provide me with the right environment and tools to develop in my career in the way I wanted. The management team support me at each step and there is a trust shared by all parties. It was identified my skills were best suited in HR and I now manage this department. I am pleased to have found a job that I love.
After completing my degree in Business and Management at Bournemouth University, I knew exactly which direction I would like to take my career. Having strong communication skills, being both people and business orientated I have decided that Human Resources is the right pathway for me.
My journey started at the BU School of Health and Social Care as a Student Support Admin and Citizen Advice Bureau as part of my work placement whilst studying for my Level 3 Business Administration. Whilst studying for my degree, I worked for the NHS in various roles in Administration and Human Resources, where I have embraced the culture of the Organisation. Whilst working across the three Trusts I have been awarded CPD certificates such as Specialist Services Symposium in Cancer Department, Customer Care, Quality Improvement, Personal Resilience, Conflict Resolution, and School for Change Agents. Currently, I am working on the Edward Jenner Programme - Leadership and Management and Talent Management Programme as part of the NHS Leadership Academy.
Recently I joined A1 Care as an HR Officer driven by the opportunities the company has to offer. Thanks to A1Care I will be able to utilize all my skills and knowledge gained over the years whilst studying and working in the public sector and further developing my career in Human Resources.
I believe that A1 Care is a fast-growing company and I am happy to contribute to its growth alongside an amazing, well-established team.
Care Coordinator Bournemouth, Direct Line 📞 01202 112931
I started my career in care with another care agency in Bournemouth. I worked for this company for 3 years as carer which I thoroughly enjoyed. I love working with people and the fact that no one day is the same.
I decided it was time to move on to pastures new and took the opportunity to work for A1 Care. I joined as a carer then the opportunity soon arose to put myself forward as the Coordinator. I was put on a month’s trial and thankfully I was successful due to my extensive knowledge of the clients and carers and my ability to work under pressure.
It is a role that requires my full dedication which I am more than happy to give. The managerial structure is supportive and I am being given the platform to develop my managerial skills.
Care Coordinator Christchurch
I've joined A1 Care as I have been looking for a new challenge.
My current experience I have worked at the Royal Bournemouth hospital for the last 8 years doing person-centred care for 3 of those years also helping the training department with supporting the staff with there training to help them in the roles, and then went on to be a discharge coordinator supporting the patients when leaving the hospital to make sure the correct support was in place.
I hope with my experience I can help A1 Care and the wonderful team to provide the best person centre care for there clients.
Finance Administrator, Direct Line 📞 01202 112934
Through my work experience, I’ve had proven to be mature and reliable, with minimal flaws and who inspires the people around, with a strong focus and degree in management and economy.
I accumulated professional work experience working alongside other managers to plan and direct the work of the organization, in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments. Handled and established accounts to gain familiarity.
Participated with the management board in interviewing, hiring, and training employees. Use company reports to analyze sales, gross profit and inventory. Worked with and through management to develop and implement actions that protect company assets and profitability.
I productively and efficiently plan my priorities and strategically waste no time. I maintain positive relationships between all staff and customers in both high & low-volume, fast & slow-paced operations.
I joined A1 Care team due to a change of circumstances happening worldwide during the pandemic, affecting my professional development, I understood straight away that I will need to start and readapt to a new industry.
I started my employment as a care support worker, from the beginning of my employment I realized that having my vast experience in a different industry is not going to pause or affect my development and progress as a professional or individual, on contrary this industry will give me the opportunity to use or transfer all my skills that accumulated over the years, providing me a much better work-life balance.
My mature and reliable approach from the beginning of the employment as a care support worker, lead me to CARE and liaise, communicate really efficiently and accurately between the management board, service users, and my care support worker colleagues.
After 3 months’ probation period, spent on the front line, and leading by example, I’ve had been invited into an interview by the management board, and have had offered the Finance Administrator position.
The position which I’ve had proudly accepted it and feel comfortable with, as a financial administrator I am overseeing the financial activities of the business, administrative and clerical tasks, responsible for the accounts of the organization, also perform budget and payroll dealing, maintain distinct account such as discretionary and grant funding, inventory management, invoicing and customer service.