Treat people costs as investments rather than expenses.
We understand the importance of each staff member to meet the necessary educational and training requirements for the services they provide. We encourage and support continued education of each of our employee.
We require each of our caregivers to go through all the training required in order to ensure each team member understands, believes in and will follow through on maintaining our highest levels of expectations for service to our service users.
To achieve this goal, instead of e-learning we chose in-house training held by our professional trainer to as quality of staff is on our top priority.
Career development is something we always encourage within our organization, we are happy to support any professional development as part of our philosophy is to treat people costs as investments rather than expenses.
Once our formal induction programme is completed, we follow this up through regular monitoring and supervision to ensure all of our employees are working to the highest standard that we come to expect from all of our staff.
Induction Programme Contents Breakdown:
Medication
Aims and objectives
- Understand the legislation that affects the administration of medicines
- Describe how medication should be stored and recorded
- Understand the different types of medication and how they work
- Follow protocols and policies when receiving, storing and recording medicines
- Describe common adverse reactions to medication
- Understand the differences in protocols between various healthcare provisions.
Food Hygiene
Aims and objectives: enable participants to prepare food safely and maintain correct food hygiene practices at home and at work.
Participants will be able to:
- Describe the legal requirement with regard to food hygiene and safety
- Explain the results of poor food hygiene practices at work and at home
- Recognise the causes of food poisoning
- Recognise food poisoning symptoms
- Understand the importance of good personal hygiene
- Understand the importance of correct food handling and preparation at work.
Fire Safety
Aims and objectives
- Describe actions to be taken in the event of a fire occurring at work
- Identify the correct fire extinguisher for use on a range of different fires
- Describe how fires occur and spread
- Describe how they can reduce the risk of fire occurring
- Understand how they may reduce the threat of fire in their homes
(where applicable).
Nutrition and Fluids
Aims and objectives: ensure participants meet the nutrition and fluid needs of individuals they care for
Participants will be able to:
- Understand the principles of hydration, nutrition and food safety
- Support individuals to have access to fluids in accordance with their care plan
- Support individuals to have access to food and nutrition in accordance with their care plan.
Moving and Handling (including practical at customers premises)
Aims and objectives
- State their obligations and that of their employers with regard to manual handling
- Understand the consequences of poor manual handling practice
- State the actions to be taken in the event of a manual handling manoeuvre being required at their place of work
- Recognise the different type of equipment.
- Identify the correct manoeuvre for use on a range of different manual handling situations.
Health and Safety
Aims and objectives
- State the legal obligations of themselves and their employers with regard to health and safety
- Recognise a range of hazards in their working environment
- Recognise a range of harms that could be caused by hazards in their working environment
- Explain the importance of following hazard controls that have been put in place.
Mental Capacity Act
Aims and objectives
- Understand the legal framework of the Mental Capacity Act 2005
- Describe the groups that will be affected by the legislation
- Explain what is meant by the term ‘best interests’
- Explain the role of Lasting Power of Attorneys
- Explain the Deprivation of Liberty Safeguards.
End of Life
Aims and objectives
- increase understanding about and awareness of end of life care
- share the key messages about how front line workers can work together to support people at the end of their life
- increase understanding and knowledge of other people’s roles and experiences.
INFECTION CONTROL
Aims and objectives
- State their obligations and that of their employers with regard to infection control
- Understand the consequences of poor infection control practice
- State the actions to be taken in relation to the infection control requirements put in place at their place of work
- Identify the correct actions with regard to a range of different infection control situations.
Personal and Pressure Care
Aims and objectives
- Understand the role of the carer when providing personal care
- Understand incontinence and its control
- Describe the importance of personal hygiene procedures
- Understand pressure sores and how they can be avoided.
Dementia
Aims and objectives
- Understand how to improve care delivered to people with dementia
- Understand how to support relationships of people with dementia
- List reasons for behaviour we may find difficult
- List the different types of dementia
- Understand what it may be like to have dementia.
Communication
Aims and objectives
- Describe the importance of effective communication at work
- Explain how to meet the communication and language needs, wishes and preferences of individuals
- Explain how to promote effective communication
- Describe the principles and practices relating to confidentiality
- Explain the importance of handling information correctly.
First Aid
Aims and objectives
- List actions to be taken in the event of an emergency occurring at their place of work
- Use cardiopulmonary resuscitation methods, including use of an AED
- Provide first aid to an unconscious casualty
- Provide first aid to a choking casualty
- Describe the correct actions to take with regard to control of wounds and bleeding
- Describe the correct actions to take with regard to a range of other first aid situations.
Person Centred Care
Aims and objectives
- Understand the meaning and working in a person centred way
- Explain the importance of privacy and dignity
- Describe how to promote choice and independence
- Demonstrate awareness of the individual’s immediate environment and make changes to factors that may be causing discomfort or distress.
- Support the individual to maintain their identity and self-esteem.
Equality and Diversity
Aims and objectives
- Equality and diversity at work
- Key anti-discrimination legislation
- The impact of discrimination on individuals and the community
- Their legal rights and responsibilities
- The benefits a diverse workforce can bring to healthcare organisations.
Risk Assessment
Aims and objectives
- Understand the concept of risk assessment and what it involves
- Recognise a range of hazards and the harms that could be caused by them in their working environment
- Identify a hierarchy of hazard controls that could be put in place to minimise hazards
- Use the risk matrix risk assessment method to prioritise where controls are needed.